Email support
Email hikzhufengyi@163.com.
Please include your device model, iOS version, app version, a screenshot of the issue, and the approximate generation time.
User support
中文Support
We handle questions about generation, saving, purchases, and privacy.
Response time
We normally respond to general questions within two business days. Purchases and refunds follow Apple's processes.
Common questions
What should I do if generation fails?
Check your network connection, try a clearer front-facing photo, and try again. Contact support if the issue continues.
Why should I review each result?
AI can introduce unwanted details or identity differences. Review every result and use only the option that accurately represents you.
How do I request photo deletion?
Email support with the request time, email address, or generation identifier where available. Do not send the original photo by email. See the Privacy Policy for details.